Office Policies

Lateness
Please arrive on time for treatment. If you arrive late, your treatment time may be shortened or you may be required to pay an additional room rental fee if your lateness results in treatment going over the scheduled time. If you are more than 20 minutes late, Eastern Scholar Healing may refuse to offer treatment and charge you a missed appointment fee of $120.

Cancellation and Missed Appointments
Cancellations and changes to appointments must be made at least 24 hours before a scheduled appointment. You will be responsible for a missed appointment fee of $120 for each missed appointment or non-emergency late cancellation.

Fees
A current schedule of service and associated fees (the “Fee Schedule”) is available at the office and upon request. Such fees are subject to change and the Fee Schedule will be updated to reflect any changes.

Payment
We prefer payment for services to be provided prior to treatment to signify you are committing yourself to wellness and entrusting yourself to our care. We prefer payment by cash or check, but we also accept payment by credit card. We accept insurance if insurance coverage is confirmed in advance (see below). There will be a returned check fee equal to the fee charged by our bank. We require you provide us with valid credit card information for our files to cover any outstanding account balance.

Insurance
We accept insurance if our services are covered by your insurance plan. To confirm coverage, please contact uswith your full name, SSN, address, and date of birth and insurance plan name,  phone number for providers, group/policy number, and member ID.

Privacy
We understand that information about you and your health is personal. Protecting your privacy and health information is important to us and fundamental in the course of our relationship. Please see our Notice of Privacy Practices to see how health information about you may be used and disclosed, how you can get access to this information, and how your privacy is being protected.